My husband, Clayton and I were in 2 times in one week! My husband leased a 2017 Chevy Colorado on Monday, and we just got back today from leasing a 2017 Chevy Malibu for me. We worked with Brooks on both cars, and we were so happy with his customer service! He was very knowledgeable about all of the cars and was very helpful with everything we needed. We would definitely recommend coming to Chesrown to buy or lease a vehicle. The whole staff there was so kind. Thanks again!
Cedric Edwards and the rest of the Chesrown staff were all very professional today in the purchasing of my new truck. I would highly recommend if you are looking for a new or used vehicle that you stop in and talk to the staff
Nothing but the utmost of good customer service from the dealership. Tom Stephens and Virgil Schnellare simply outstanding at what they do. They both keepmy business coming back to the dealership. Brandon R Reed
I just purchased my NEW car from Chesrown for the first time. The whole experience from start to finish this past week was comfortable and my sales rep Joe and the sales manager John were extremely responsive, informative and straightforward. Not once did I feel pressured. They really give back to the Delaware community which made me proud to give them my business. I can't remember the last time I was thanked so much. I truly feel they value me as a customer. I look forward to coming in again for my routine maintenance.
Always well taken care of when I'm there! Needed a part for my car.. called TODD BLAIR.... I wasn't sure what it was called but knew approximately where it goes! After many pictures, he figured out and ordered the part! He wasn't the least bit annoyed with me . Even when I changed my mind a hundred times! THANK YOU for having such loyal and caring employees! I will definitely send my friends and family to Todd for help again!!
I've bought 2 cars from here. Will return to purchase more. Customer service is impeccable and the hassle is next to none. And who doesn't love free oil changes and tire rotations?!?
Experience was positive and staff friendly however, the car is not for sale which is a bit misleading. Its for test driving only to pre-order one.
Paul was extremely nice to deal with
I contacted the dealership and had an awesome conversation with Mr. Mike "Otis" Dunaway. I first wanted to verify that the car was still available and that it was red w/ black interior and had a factory panoramic moonroof installed - Mike validated that the car was still there and all the bells & whistles it came with. It was 'EXACTLY' what I been looking for. The 3.5 hour drive from KY to OH was nothing to get my baby girl 2015 Chevy Impala 2LT whom I named "STARR" w/ Wi-Fi name of Cowgirl4Life. You see I'm a die hard Dallas Cowboy fan and I love me some Ezekiel Elliott - so it was of great pleasure to be in the city up the street from Ohio State University making my purchase. Mr. Mike and his co-workers were all extremely friendly and made my experience that much more enjoyable. Mr. Mike baked me and my boys some AWESOME chocolate chip cookies, my mom enjoyed her popcorn as well LOL! He was an overly nice fantastic guy that I enjoyed conversing & doing business with. He also checked on me to ensure I arrived home safely. Thank you Mike for this smile I can't seem to erase off my face 🙂 Mike and Chesrown gets 5 stars in my book!!!
I met with John Albanese when I visited earlier this month and I was met with kindness and visible excitement. Naturally, I was beyond nervous to purchase my first car but how he welcomed us and began the process made my nerves decrease a little and that says a lot! John was an absolute joy to work with and was very patient as I test drove multiple cars. After falling in love with my Kia, he helped us with all of the paperwork and explained things in full detail when I did not fully understand it which I am very thankful for. Overall, I had a fantastic experience and would recommend it to anyone looking for a reliable car, as well as kind and patient customer service!