Customer Testimonials
I came in with a price in mind. I knew how much I wanted to put down and what I was looking at for monthly payments. I was able to get exactly what I wanted. When I explained the vehicle size I needed the new exactly what to put me in. I knew I was coming in to look at used cars, and Devin knew exactly what to put me in by what I said I wanted. I would highly recommend coming out here prices are great this is the second time I have gotten a car from here.
They always do a good job. Probably one of the most honest dealerships I've ever dealt with. Of course dealerships are a little bit more expensive than other places, but you also get what you pay for.
Joe made the entire experience AMAZING, I’d give him 20 stars if I could. In and out in under 2 hours. Will be back to trade in when time comes. Oh goodness, how could I forget to mention NICK from financing!! 10/10 as well!
Chesrown has always provided me with excellent customer service. My last two vehicles were purchased used through them and they have been fantastic.
Fix a battery drain it took a month but fixed it for $100
We worked with Jim Thompson, whom was a delight to work with! He had a great attitude and made the process smooth. He never was pushy and provided excellent customer service. Highly recommend!!
We went to different dealerships to see different cars. This was BY FAR the best experience. Taylor was amazing answering all of our questions. Even if she didn’t know the answer, she made sure she found the right information. Go buy your next car from them! You won’t regret it!
In and out in less than 30 minutes. Always nice when you have an appointment and it’s on time
Great overall experience!
Excellent experience! 💯 would work with Desmond again! Thank you! Dog approved!
Excellent sales and service department!
Nice place, Tom Mason took good care of me.
The salesman Joe and the manager Benji were great, they were patient with me and helped me secure a deal that was financially sustainable for me and my family. I didn’t feel pressured, the entire process was very calm and the gentleman that helped finalize all of my paperwork was not pushy but gave me my options and didn’t pressure me at all. Thankful for everyone’s help and very happy with my new Chevy Trax!
Very nice staff working on your behalf. They even had popcorn...my favorite snack while doing the paperwork
Overall very good. Not 5 stars because vehicle wasn’t completely ready for delivery.
I feel that if you sincerely wanted a sale you could have come down on the sticker price! I was t asked my income which has changed plus my debt has changed! I love the car I have but would have easily been able to pay more a month!
Very professional and quick to service.
I have gotten my last 3 brand new cars from Chesrown Chevrolet in lovely Delaware! I love the customer service and all the details that come with purchasing a vehicle, from the inviting clean atmosphere and friendly customer service from the time you check in to the when you check out. Chesrown has proven to be a high ranking, customer satisfaction dealership and I highly recommend. They have quick service and no hassle updates on your vehicles needs, as well as amenities like coffee, breakfast snacks, free wifi with charging station, tv area, play space for the kiddos, and a free ... Read More Google - Aug 1, 2026
Didn't like fee's on credit card
I personally HIGHLY recommend Jim in sales. He knows how to treat his customers and goes above and beyond for them without any of the high pressure sales tactics many other dealerships use.
Tom and Nick made the process quick and easy. They were transparent with the details and made it one the easiest car buying experience I have ever had.
Very impressed with this stores service department. Fast and transparent. Great work!
Great experience with Taylor. This is not our first and won't be our last vehicle we purchase from Chesrown.
Everyone was very nice and helpful. The service was good and I didn't have to wait on my truck long. Thank u .
Service reps were professional and friendly. My vehicle was ready before the estimated time.
Excellent experience!
Jim Thompson was great to deal with and he worked very hard to find the perfect truck for me!
I’d recommend Chesrown to anyone looking to buy or lease a car. I’ve leased several cars and recently bought my lease. From excellent customer service to fantastic maintenance appointments, Chesrown has continually met all my needs.
Customer service was awesome. Got oil change and tire rotation. In and out within thirty minutes.
Jim Thompson and the entire team were awesome to deal with!
Everyone was helpful at the dealership. Our salesperson, Devin Damron, was extremely professional, friendly, knowledgeable, personable, and helpful; we would highly recommend talking with him if you are looking for a new vehicle.
All around great service. Tom Mason was my advisor and is always friendly, helpful, and great customer service. Everyone that works there is great to work with.
James is the best service advisor I’ve ever had. I’m 74 years old and have owned a many vehicles. All GM. He does what he says he’s going to do. He knows what he’s talking about. He’s polite, thorough, straightforward, and honest. So my experience with the dealership is centered around James and I would highly recommend anybody to schedule your service with him and you’ll get the best possible service.
staff is very friendly and extremely helpful. Always responsive and take care of me well
Came in for s1st oil change and tire rotation. In and out in 15 minutes. Personnel were very friendly and courteous.
Clean. Got right on my service
My car is fixed, and it's running great, so I'm happy with the quality of the repair.
The online scheduling process was just okay. The AI assistant incorrectly told me that I couldn't drop my car off the night before, but I was able to do so. That information should be updated to avoid confusion.
I was also disappointed that the dealership charges a 3% fee for using a credit card. Given the cost of dealership service, this feels unnecessary and left a negative impression.
I requested a loaner vehicle but never received a callback or any follow-up, ... Read More Google - Jul 15, 2026
Quality and timely work and friendly, knowledgeable team members
I was very impressed with this dealership and my salesman Michael. When I got there I had a good idea of what I wanted and Michael and the team made that happen without being pushy. I left with the car i wanted at the price I thought was fair. Would recommend this dealership to anyone. Thank you from one happy customer.
The customer service was great from the time I pulled in to when it was time to pay for the service. The technician even fixed an issue (no additional fees)I asked to be looked at that was not part of the original service
Quick diagnosis of my problem
Fast and efficient
Fast, courteous service.
I had one of my vehicles break down while I was out of town. They have communicated very well about the progress and everyone has been very kind and helpful.
Having just bought my 3rd vehicle I can only say that every time has been a very smooth, dare I say comfortable experience. Major kiddos go to the staff and an extra special shout out to Auston Edwards. “Superstar” 👏🏼
Absolutely the best experience I’ve had buying a vehicle.. Didn’t have to spend hours on negotiation and waiting on paperwork, Fair, honest and not pushy. I would definitely shop here again. I highly recommend Auston Edwards.
The entire staff was friendly and professional, and I was in and out quick.
My purchase was expertly and professionally handled by Tom Stephens. Tom did a great job of answering questions and putting me at ease during the whole process. My first service visit went well. I originally set one date but when I discovered a conflict, changing the appointment date was handled easily online. I will mention however, that the Chesrown app wouldn’t let me log in. Other than that, thumbs up!
Great experience and very professional. Answered all questions plus we had fun!!
Jason Seitz was my salesman, and he was wonderful,
Always fast, friendly, good communication, and get the job done right.
From my salesman, to finance and the automotive shop, I would give the whole place a 10/10 if it was an option. It was a smooth, easy and fun experience buying my car and the guys in automotive have taken exceptional care of it since.
Had a mechanical problem while in Ohio, and being from Texas. Chesrown service advisor James Dean did an outstanding job helping us get my Chevrolet Suburban back in perfect form again. James kept me updated throughout the several days that it took for repairs. James and Chesrown Chevrolet special folks!
Great sales people no rush willing to work with you and allow you think along the process of purchase.
A great place to find quality used vehicles for a fair price. Chesrown will also give you a good amount for your trade! You never feel pressured at this dealership, everyone seems straight forward with no gimmicky sales people. I was in and out in under 2 hours driving the vehicle I scheduled to test drive home. Thank you all for the smooth process.
Everyone on the sales floor was welcoming and worked everything at my pace.
Everything was handled very professionally. Mike was great to work with would recommend him.
Made appointment several days in advance for transmission diagnosis and service. Dropped off my truck on Thursday morning. Turns out the only transmission tech wasn’t in that day so it didn’t get looked at until Friday. On the good side, diagnosis and TCM reset went fast and truck was ready Friday morning. Dealt with 2 different dealerships trying to get this resolved and both admit to being shorthanded for transmission techs.
Just want to say….Zach is the best Corvette tech I have ever had service my Corvettes. Complete trust in him. You would be lucky to have him work on your vette! If I could give 10 stars I would.
I had my Corvette in for service and they managed it and handled it very carefully. It was all done in a timely manner and they suggested appropriate additional services to make it as good as it could possibly be. I appreciate that and the pricing was fine as well.
down to earth people and very pleasant and easy-going
Wonderful service, quick, everyone was so kind
Although they are weren’t the ones to complete the job they had excellent customer service
Very efficient! Awesome customer service in the service center!
I was fortunate to have Mike Mastracci as my salesman at Chesrown Dealership. He was very kind and went out of his way to make a deal I was comfortable with. The owner, Mr. Gill, was so personable and “down to earth”. I would go back to Chesrown again and again. They are the best Chevy dealer in the area. Thank you Chesrown!
Always a good experience. Our family has been going to this dealership for over 20 years for sales and service.
The best place to by a GM always! The team at Chesrown never fails to make each experience better than the last!
Great service work today.