Quick response. Professional
My service was efficient and well communicated. I explained the issues and they were repaired without questions.
Everyone was kind and thoughtful. We love to visit with Jim Thompson and new cars.
service was great. David Ogden my service advisor always does a terrific job of getting me in and out quickly, if there is a problem he notifies me as to what it is and when I can expect my vehicle returned to me.
Called Service department to schedule and oil change which included 4 recalls. Process easy. I asked lady on the phone if I needed to have someone come pick me up or use a rental. Lady on the phone said I could wait for my truck. When I arrived the service tech checked me in with the most friendliest personality. (Wish I could remember his name). He asked if I truly wanted to waited. The recalls would take more than an hour. Long story short, I was placed in a rental till my truck was service. Great job to all. Everyone sets ...
I just bought a used 2016 Tahoe and within the 45 days of owning it the a/c quit working, it wasn’t covered under warranty. But they worked with me and covered half the bill. Thanks Chesrown
Jim Thompson is a fsntastic salesman. Have delt with him for several years and have always been treated good.I had discussions with Mr. Gill and he is OK too.
They told me my radio was going bad. It was $1200 for a new radio plus labor bringing the total to $2600. I think that is price gouging. At most the new part online costs $300-$400. I declined to have this repair done. I was quoted tires but of course they weren't in stock and had to pay for the more expensive tires. I think all dealerships are like this from what I hear.
This is my second car I have bought from Chesrown!!! I’m very happy with the service
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