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We wanted to share our incredible experience with Chesrown, after purchasing a preowned Tahoe we brought it in for service and a list of items we wanted repaired. Mistakenly we were under the impression that some of the items should have been fixed prior to selling the car. We were shocked with the estimate and even more bummed when nothing was covered under the extended warranty. The issues would have most definitely impacted our negotiations and possibly even not buying the... car. After expressing some frustration with management and receiving clarification about the details, they very generously repaired almost all of the items with no cost to us when they absolutely had no obligation to do so. They went well above the industry standards for customer service and we inturn were very grateful and beyond impressed. Robert Meade was understanding, kind and very professional. What he did for us has made us loyal Chesrown customers indefinitely! See More

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We wanted to share our incredible experience with Chesrown, after purchasing a preowned Tahoe we brought it in for service and a list of items we wanted repaired. Mistakenly we were under the impression that some of the items should have been fixed prior to selling the car. We were shocked with the estimate and even more bummed when nothing was covered under the extended warranty. The issues would have most definitely impacted our negotiations and possibly even not buying the car. After expressing some frustration with management and receiving clarification about the details, they very generously repaired almost all of the items with no cost to us when they absolutely had no obligation to do so. They went well above the industry standards for customer service and we inturn were very grateful and beyond impressed. Robert Meade was understanding, kind and very professional. What he did for us has made us loyal Chesrown customers indefinitely!

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Good knowledge and not pushy. Free lifetime maintenance!

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I ended up buying this Traverse from Chesrown. They were helpful during the process. I’m still waiting for them to answer my question about replacing the radio that doesn’t work correctly. They were supposed to call last week but still haven’t heard from them yet.

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